We are the largest hotel owner-operator in London with 5,000+ bedrooms and 130+ meeting and event spaces across the capital, enabling us to be the world’s best‐managed hospitality company offering the best guest centred experience in the industry.
But what makes glh so distinctive is that we are full of potential and possibilities. We love to question and challenge the way things are done. We are motivated. We are digital and technical but we’re human, too. We are energised, active and expert and all this filters through all our communications. We connect one-to-one with investors, developers, colleagues, partners, clients and guests to create the most successful, enjoyable and profitable experience for us all.
We are, at our heart, a people company and connect one‐to‐one with investors, developers, colleagues, partners, clients and guests to create the most successful, enjoyable and profitable experience for all of us.
About our guests and the experiences we deliver; about our incredible locations and about the Wonderful People we work with. This Passion enthuses everyone and drives a commitment and determination to deliver excellence for our guests and our company.
Inquisitive in nature and always looking forward, trying to keep one step ahead. Working tirelessly to stay in tune with guests and provide new opportunities and challenges for our teams.
Even when no-one is watching! We’re dedicated to delivering great results for our guests and our colleagues to make sure we are creating truly memorable moments every time.
Neil became Chief Executive Officer of glh Hotels in 2016, having joined the company in 2014 as Chief Financial Officer. Responsible for overseeing the commercial growth of the company, Neil is at the heart of shaping glh’s strategic priorities, ensuring the smooth running of all departmental functions.
Neil’s passion for hospitality has been evident throughout his successful career, having held senior positions at Marriot and IHG, from 2001-2014, in both commercial and financial roles. As glh Hotels continues to grow, Neil is well equipped to take the company to new heights, while ensuring it firmly remains London’s leading hotel company.
David joined glh Hotels in April 2016 as Chief Officer for Global Sales & Revenue Management and was promoted to Chief Commercial Officer in September 2016. With his strong commercial mindset, David is responsible for developing short and long term commercial strategies to maximise profit and growth for glh hotels. In his current role, David ensures that all aspects of the business - from sales to revenue management and marketing - work cohesively. Before joining the glh team in 2016, David held similar roles at IHG UK&I, and QHotels.
Fiona joined glh Hotels in January 2012 to spearhead its legal function. Fiona and her team are responsible for advising on corporate, mergers and acquisitions, hotel development, real estate, commercial, intellectual property, risk management and corporate governance matters.
Prior to joining glh Hotels, as well as specialising in corporate finance at Allen & Overy, Fiona gained experience in a range of industries including leisure, real estate and transport. Fiona’s time as Group General Counsel and Company Secretary at DTZ Holdings plc and Director of Legal at Orient-Express Hotels Ltd has equipped her to lead glh Hotels’ legal department.
Michael is the operational mastermind behind glh Hotels. He joined glh as Operations Director in January 2017, and since has ensured the smooth running of each hotel with the goal of developing future leadership and talent from within, constantly striving for operational excellence. Prior to joining the glh team, Michael held the role of Regional General Manager and Director of Asset Development for QHotels, as well as gaining great insight into the hospitality industry during his time as General Manager at Forte Hotels and Le Meridien Hotels & Resorts earlier in his career.
Peter, a qualified chartered accountant, joined glh Hotels as Group Financial Controller in May 2014, and was promoted to Chief Financial Officer in July 2016.
Peter brings with him many years of financial experience, including a decade’s service at Ernst & Young, a multinational professional services firm, where he led the global audit for IHG and other FTSE 250 companies. As well as this, he spent time leading the Group Financial Reporting team at BAE Systems.
Alex Phillips is a real estate development professional with 20 years of UK and international experience. In his role as Property Director he is responsible for leading the property function and forming the long-term strategy for the £1.2bn portfolio. Previously he was Director of Masterplanning at Grosvenor where he was responsible for identifying and implementing long-term development opportunities on Grosvenor’s 300-acre London estate in Mayfair and Belgravia.
He brings to the team his expertise and experience in the development, design and delivery of complex, multi-stakeholder, mixed-use projects including the redevelopment of the Millennium Dome into The O2 and the delivery of public-private-partnership projects in London including the award-winning Clapham Library for Catherdral Group.
Jessica joined glh in May 2017 and has responsibility for developing a People Strategy that supports our commercial goals and creates a great place to work. We understand that we can't create memorable moments for our guests without recruiting, engaging and developing wonderful people.
Previously Jessica has worked as both a consultant and in-house Leader specialising in change and transformation, developing culture and engagement, Leadership and talent development and recruitment as well as acting as Function Lead for HR teams. Previous roles include Group HRD for Virgin, HRD for Virgin Media, and senior roles at ITV, Discovery Communications, Betfair and Pearson.
glh is owned by gl; an investment holding company based in Singapore with principal investments in hotel management & operations, gaming, oil & gas, property development and other areas in the leisure industry.
Read more about glh’s corporate social responsibility policy here
View the most recent data from our Gender Pay Gap review
We take pride in our culture of responsibility. Find out more about the glh group tax strategy.