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Best Rate Guarantee

Feel confident knowing that you will always get the best available rate at any Clermont, Guoman or Thistle hotel direct from us.

Whenever you make a room reservation for a Clermont, Guoman or Thistle hotel, through our website, through our UK Reservations team or direct with our hotels, we guarantee that you will receive the lowest rate possible for that hotel.

If you find a lower publicly-available rate for the hotel in question on a competing website, prior to, or within 24 hours of booking your hotel room, simply submit a Best Rate Guarantee Claim to us and we will create a new reservation for you honouring that lower rate, with an extra 10% off.

Reserving on our site is quick and easy and there are no hidden fees. If you have any questions, our customer service staff will be more than happy to provide assistance.

Any questions regarding claims should be directed to the relevant website:



The Clermont



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    The Clermont, Charing Cross
    The Clermont, Victoria
    The Tower Hotel
    The Royal Horseguards Hotel
    Great Cumberland Place
    Thistle Hyde Park Kensington Gardens
    Thistle Holborn
    Thistle Trafalgar Square
    Thistle City Barbican, Shoreditch
    Thistle London Hyde Park Lancaster Gate
    Thistle Heathrow T5
    Thistle Piccadilly
    Thistle Bloomsbury Park
    Thistle London Marble Arch
    Hard Rock Hotel London
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