glh Hotels launches free one-click Wi-Fi for hotel guests

03 February 2014

(London, 03 February 2014) glh Hotels, the London-based global hotel subsidiary of the Singapore-listed GuocoLeisure Group, has teamed up with BT Wi-fi to launch its fast, free unlimited and one click to connect Wi-Fi service for all guests and visitors across glh Hotels properties (see Notes to Editors).

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Demand for Wi-Fi in hotels is rising, with Thistle guests using over 1 billion minutes of Wi-Fi in 2013. A report by BDRC Continental found that guests consider free Wi-Fi as important as a good night’s sleep. Combined with the rapid explosion in smartphones use, predicted to reach 2.4bn by 2015, the role of reliable Wi-Fi has never been more crucial to hotel guests. As an owner/operator, glh Hotels has taken the lead in upgrading its Wi-Fi service becoming BTs biggest user of free wi-fi. glh Hotels now offer free fast and unlimited Wi-Fi in all bedrooms, lobby areas and meetings to any visitors to glh Hotels.

Mike DeNoma, CEO of glh Hotels said: “No registrations, no limitations and no fine print, just fast, free unlimited BT Wi-fi. Investing in cutting edge BT technology to ensure that anyone visiting our hotels has access to free, fast, and one-click to connect Wi-Fi is a long-term investment in customer loyalty. Strong, unlimited Wi-Fi across our properties is what keeps our customers connected.”

“As the first suppliers of public Wi-Fi in the UK over ten years ago, BT was the ideal partner for glh Hotels in this initiative. BT Wi-fi is the largest Wi-Fi network in the UK with a rich history of driving innovation in the world of technology. BT understands the intricate challenges of installing Wi-Fi in a heritage hotel building as opposed to a modern office building. Together with BT Wi-fi we have installed [2800] antennae across our hotel portfolio - a significant investment in providing a great service to all our customers.”

Erik Raphael, CEO of BT Wi-fi said: “The rise in popularity of smartphones and Wi-Fi enabled devices means that consumers want to be able to get online anywhere. glh Hotels is revolutionising the modern hotel industry and technology will continue to play a key part in differentiating the discerning hotel guest’s experience. We’re delighted to be playing a fundamental role in improving the experience for their customers.”

The Cumberland Hotel is set to become the very first Hard Rock Hotel London on 18th March 2019. To make bookings for after this date, please visit https://www.hardrockhotellondon.com/ Ok